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Privacy Policy

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Privacy Policy

Last Updated: October 5, 2026

BK Dental Solutions (“BK Dental Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit bkdentalsolutions.ca, contact us, or use our services.

1. Personal Information We Collect

Depending on how you interact with BK Dental Solutions, we may collect personal information such as:

  • Your first and last name

  • Email address

  • Telephone number

  • Business or dental practice name

  • Business or mailing address

  • Information you provide through our website contact form

  • Information necessary to provide requested services

  • Communications and correspondence with BK Dental Solutions

  • Website usage and technical information

We limit the collection of personal information to information reasonably required to provide our services, respond to inquiries, administer our business, and meet applicable legal obligations.

2. Website and Usage Information

When you visit our website, certain technical information may be collected automatically.

This may include:

  • Browser type and version

  • Device type

  • Operating system

  • Internet Protocol (IP) address

  • Pages visited

  • Date and time of your visit

  • Time spent on particular pages

  • Referring website or page

  • Other diagnostic or website-performance information

This information may be used to maintain the website, understand how visitors use it, improve website performance, measure the effectiveness of advertising or promotional activities, and protect the security and integrity of our systems.

3. Cookies, Analytics and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality, understand website usage, remember preferences, measure website traffic, and evaluate the effectiveness of marketing or advertising.

Cookies are small files that may be placed on your computer or mobile device when you visit a website.

Depending on the technologies enabled on our website, third-party providers such as website hosting platforms, analytics providers, advertising services, or social media platforms may collect information about your interaction with our website.

This may include information such as:

  • Your IP address

  • Device and browser information

  • Pages viewed

  • Links clicked

  • Approximate geographic location

  • Referring website

  • Date and time of visits

  • Website interaction and usage information

These providers may use cookies, pixels, or similar technologies in accordance with their own privacy policies.

You may adjust your browser settings to block or delete cookies. You may also be able to manage certain analytics or advertising preferences through your browser, website cookie settings, or the privacy controls provided by the applicable third-party service.

Disabling certain cookies may affect the functionality of some portions of the website.

4. How We Use Personal Information

BK Dental Solutions may use personal information to:

  • Respond to inquiries and requests

  • Communicate with current and prospective clients

  • Provide requested products and services

  • Establish and manage client relationships

  • Prepare agreements, quotations, invoices, reports, training materials, or other business documentation

  • Provide customer support

  • Maintain business and administrative records

  • Improve our website, products, and services

  • Analyze website usage and visitor trends

  • Measure the effectiveness of marketing, advertising, or promotional activities

  • Protect the security of our website and business systems

  • Meet legal, regulatory, accounting, insurance, or contractual requirements

  • Investigate or address suspected fraud, misuse, security concerns, or other unlawful activity

  • Send service-related communications

Where required by law, promotional or marketing communications will only be sent with the appropriate consent. You may withdraw your consent to receive marketing communications at any time.

5. Consent

BK Dental Solutions obtains consent for the collection, use, and disclosure of personal information where required by applicable privacy law.

The form of consent may vary depending on the circumstances and the sensitivity of the information involved.

By voluntarily providing personal information to BK Dental Solutions, you consent to its collection, use, and disclosure for the purposes identified at the time the information is collected and as described in this Privacy Policy.

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice.

Withdrawal of consent may affect our ability to provide certain services.

6. Disclosure of Personal Information

BK Dental Solutions does not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

  • Service providers that assist us in operating our business or website

  • Website hosting, analytics, advertising, social media, email, data-storage, accounting, payment-processing, or other business service providers

  • Professional advisers such as accountants, legal advisers, or insurers where necessary

  • Government agencies, regulators, law-enforcement authorities, or courts where disclosure is required or permitted by law

  • Protect the rights, property, safety, or security of BK Dental Solutions, our clients, or others

  • Investigate suspected fraud, security incidents, or unlawful activity

Service providers are expected to handle personal information only for the purposes for which it has been provided and to use appropriate safeguards.

We may also disclose personal information with your consent or at your direction.

7. Third-Party Analytics, Advertising and Website Services

BK Dental Solutions may use third-party tools or services to help operate, maintain, analyze, or promote our website.

These services may include, depending on the features enabled on our website:

  • Website analytics services

  • Website hosting and content-management services

  • Online advertising services

  • Social media tools and integrations

  • Email or newsletter services

  • Online payment-processing services

These third parties may collect certain device, browser, usage, or interaction information when you visit our website.

Some third-party providers may process or store information outside Canada. When information is processed in another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with applicable law.

We encourage you to review the privacy policies and privacy settings of any third-party services you use.

8. Retention of Personal Information

BK Dental Solutions retains personal information only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected

  • Provide services

  • Maintain appropriate business records

  • Meet contractual obligations

  • Meet legal, regulatory, tax, insurance, or accounting requirements

  • Resolve disputes

  • Protect legitimate business interests

When personal information is no longer required, we take reasonable steps to securely destroy, delete, or anonymize it.

9. Security of Personal Information

BK Dental Solutions uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our possession.

These safeguards are intended to protect personal information against risks including:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Theft

  • Misuse

  • Copying

  • Modification

  • Destruction

However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

10. Accuracy of Personal Information

We take reasonable steps to ensure personal information is accurate, complete, and up to date where necessary for the purposes for which it is used.

You may contact BK Dental Solutions if you believe information we maintain about you is inaccurate or incomplete.

11. Accessing or Correcting Your Personal Information

You may request access to personal information that BK Dental Solutions holds about you.

You may also request that inaccurate or incomplete personal information be corrected.

In certain circumstances, access may be restricted or refused where permitted or required by law. If we are unable to provide access to requested information, we will explain the reason where legally permitted.

We may need to verify your identity before responding to an access or correction request.

Requests may be submitted to our Privacy Officer using the contact information provided below.

12. Privacy Complaints and Questions

If you have a question, concern, or complaint regarding how BK Dental Solutions collects, uses, discloses, protects, or retains personal information, please contact our Privacy Officer.

We will review privacy concerns and make reasonable efforts to investigate and respond appropriately.

13. Children's Privacy

BK Dental Solutions' website and services are intended primarily for businesses and dental professionals and are not directed toward children.

We do not knowingly collect personal information from children through our website without appropriate authorization or consent where required.

If you believe that a child has provided personal information to us inappropriately, please contact us so the matter can be reviewed.

14. Links to Other Websites

Our website may contain links to third-party websites.

BK Dental Solutions does not control those websites and is not responsible for their content, security, privacy policies, or privacy practices.

We encourage you to review the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

BK Dental Solutions may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, services, or legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

16. Privacy Officer and Contact Information

BK Dental Solutions has designated a Privacy Officer who is responsible for overseeing our privacy practices and responding to privacy-related questions, access requests, and complaints.

Privacy Officer
BK Dental Solutions
Canada

Privacy inquiries may be submitted through the contact form available at:

bkdentalsolutions.ca

When submitting a privacy request, please provide enough information for us to understand and respond to your request. Please do not submit sensitive personal information through the general website contact form unless specifically requested.

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© 2026 BK Dental Solutions

 Serving Hamilton, On and surrounding areas

BK Dental Solutions takes the privacy of your personal information seriously. In addition to complying with regulatory and privacy standards, we comply with the PIPEDA Act.
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